Warranty Management Software
Service after the sale is often what separates successful businesses from might-have-beens. Centurion Boats knew they needed a way to keep their service centers across the nation up to date on the latest service and warranty pricing.
Centurion Boats makes great boats, but even they need service and repair. In order to keep their service dealers abreast of in-and-out-of warranty repair pricing, Centurion needed an easy-to-use online system their service centers could log into, get reliable repair pricing, part ordering, warranty information, and RMAs. Order tracking was also necessary to keep the final customer abreast of estimated repair times.
With Netkinetix's help, Centurion now has a way to track their warranty claims online, the service centers have up-to-date service hour estimates, and the boat owner gets peace of mind.